Terms of Service

1. Acceptance of Terms

By accessing and using SandRock's website and services ("Services"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Services

SandRock provides enterprise AI infrastructure solutions, including but not limited to:

• AI Infrastructure Formation services
• AI Explore solutions
• Data annotation and collection services
• Custom data solutions
• Sales AI agent services
• Related consulting and support services

3. User Accounts and Registration

3.1 Account Creation

To access certain features of our Services, you may be required to create an account. You agree to provide accurate, current, and complete information during registration.

3.2 Account Security

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Acceptable Use Policy

You agree not to use our Services to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our Services
• Use our Services for competitive intelligence or benchmarking
• Reverse engineer or attempt to extract source code

5. Intellectual Property Rights

5.1 Our Intellectual Property

All content, features, and functionality of our Services are owned by SandRock and are protected by copyright, trademark, and other intellectual property laws.

5.2 Your Content

You retain ownership of any data, content, or materials you provide to us. By using our Services, you grant us a limited license to use your content solely for the purpose of providing our Services.

6. Payment Terms

6.1 Fees and Billing

Fees for our Services are as specified in your service agreement or as posted on our website. All fees are non-refundable unless otherwise specified.

6.2 Payment Methods

We accept various payment methods as specified during the ordering process. Payment is due according to the terms specified in your service agreement.

7. Service Level Agreement

We strive to maintain high availability and performance of our Services. Specific service level commitments are detailed in your service agreement or enterprise contract.

8. Data Protection and Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SANDROCK SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

10. Disclaimers

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

11. Indemnification

You agree to indemnify and hold harmless SandRock from any claims, damages, or expenses arising from your use of our Services or violation of these Terms.

12. Termination

We may terminate or suspend your account and access to our Services immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on our website and updating the "Last updated" date.

15. Contact Information

If you have any questions about these Terms of Service, please contact us at: